{"id":909,"date":"2026-06-18T21:00:40","date_gmt":"2026-06-18T21:00:40","guid":{"rendered":"https:\/\/dev.riluri.ro\/westcity\/?page_id=909"},"modified":"2026-07-06T19:39:35","modified_gmt":"2026-07-06T19:39:35","slug":"intrebari-frecvente","status":"publish","type":"page","link":"https:\/\/dev.riluri.ro\/westcity\/en\/despre-noi\/intrebari-frecvente\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"
<\/span><\/div>

Rooms & Suites<\/h3>

What types of rooms does West City Hotel offer?<\/h4><\/i><\/div>

West City Hotel offers Single, Twin and Double Rooms in Classic, Standard and Executive categories, as well as spacious Suites for guests seeking extra comfort. Whether you're travelling for business, leisure or with your family, you'll find the perfect accommodation to suit your needs.<\/p>\n<\/div><\/div>

Do you offer suites for longer stays or families?<\/h4><\/i><\/div>

Yes. Our fully equipped Suites are ideal for extended stays or for guests who prefer additional space and comfort.<\/p>\n<\/div><\/div>

What amenities are included in the rooms?<\/h4><\/i><\/div>

All rooms feature a work desk, complimentary high-speed Wi-Fi, a mini fridge, smart room access, complimentary bottled water and quality furnishings. Hypoallergenic pillows and duvets are also available upon request.<\/p>\n<\/div><\/div>

Do the rooms have a minibar?<\/h4><\/i><\/div>

Yes. All rooms are equipped with a mini fridge and complimentary bottled water upon arrival.\nSimply scan the QR code available in your room to browse our selection of soft drinks, alcoholic beverages and snacks, all of which can be conveniently ordered without leaving your room.<\/p>\n<\/div><\/div>

Is the hotel suitable for business travelers?<\/h4><\/i><\/div>

Yes. We offer modern, quiet rooms equipped with a work desk and complimentary high-speed Wi-Fi, along with printing services, room service and access to a nearby fitness centre through one of our local partners.<\/p>\n<\/div><\/div>

Do you offer room service?<\/h4><\/i><\/div>

Yes. You can order food and drinks directly to your room for added comfort. Please note that room service is available at an additional charge.<\/p>\n<\/div><\/div>

Can I request a baby cot?<\/h4><\/i><\/div>

Yes. A complimentary baby cot is available upon request, subject to availability. To ensure everything is ready for your family's arrival, we recommend mentioning your request when making your reservation or contacting our Front Desk before your stay.<\/p>\n<\/div><\/div>

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Restaurant & Bar<\/h3>

What dining options are available at West City Hotel?<\/h4><\/i><\/div>

West City Hotel features an on-site restaurant where you can enjoy breakfast, lunch and dinner throughout your stay, without having to leave the hotel.<\/p>\n<\/div><\/div>

Is breakfast included with my stay?<\/h4><\/i><\/div>

Yes. Breakfast is included with your stay and is served as a buffet.<\/p>\n<\/div><\/div>

What does the breakfast buffet include?<\/h4><\/i><\/div>

Our breakfast buffet features a generous selection of cold cuts, cheeses, freshly prepared eggs, seasonal vegetables, cereals, yoghurt, bread, pastries, jams, honey, fresh juices, tea and coffee.
\nThe selection is varied, freshly prepared and changes with the season. We also work with local producers to offer authentic, high-quality ingredients whenever possible.<\/p>\n<\/div><\/div>

Is the restaurant open for dinner?<\/h4><\/i><\/div>

Yes. Our restaurant is open for dinner, serving refined \u00e0 la carte dishes prepared with fresh, carefully selected ingredients by our talented chefs.<\/p>\n<\/div><\/div>

Do you offer children's and vegetarian menu options?<\/h4><\/i><\/div>

Yes. Our \u00e0 la carte menu includes options for both children and vegetarians. For private events, menus can be tailored to your preferences, dietary requirements and budget.<\/p>\n<\/div><\/div>

Does the restaurant have a terrace?<\/h4><\/i><\/div>

Yes. During the warmer months, you can enjoy breakfast, lunch or dinner on our outdoor terrace in a relaxed and welcoming setting.<\/p>\n<\/div><\/div>

Does the hotel have a bar?<\/h4><\/i><\/div>

Yes. Our hotel bar is open daily, serving a selection of cocktails, fine wines, premium spirits and soft drinks.<\/p>\n<\/div><\/div>

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Conference Rooms & Events<\/h3>

What types of events can be hosted at West City Hotel?<\/h4><\/i><\/div>

We host corporate meetings, conferences, workshops, as well as private and culinary events.<\/p>\n<\/div><\/div>

What conference rooms are available at West City Hotel?<\/h4><\/i><\/div>

West City Hotel offers four fully equipped conference rooms, suitable for events of all sizes:<\/p>\n

    \n
  1. Board Room (up to 14 guests) \u2013 ideal for board meetings and small business meetings.<\/li>\n
  2. Color Room (up to 20 guests) \u2013 perfect for workshops, coaching sessions and team meetings.<\/li>\n
  3. Blue Sky Conference Room (up to 80 guests) \u2013 ideal for seminars, training sessions and medium-sized conferences.<\/li>\n
  4. Crystal Conference Room (up to 300 guests) \u2013 designed for large conferences, corporate events and product launches.<\/li>\n<\/ol>\n<\/div><\/div>

    What technical equipment is included in the room hire?<\/h4><\/i><\/div>

    The room hire includes a projector, projection screen, digital and traditional flipcharts, presentation pointer, professional sound system, flat-screen display, microphones and, upon request, a laptop.<\/p>\n<\/div><\/div>

    Will I have a dedicated event coordinator?<\/h4><\/i><\/div>

    Yes. A dedicated event coordinator will support you throughout the planning process, ensuring every detail is professionally managed.<\/p>\n<\/div><\/div>

    Do you offer coffee break services?<\/h4><\/i><\/div>

    Yes. We offer a variety of coffee break options, including freshly brewed coffee, premium teas, sweet and savoury pastries, finger food and refreshments.<\/p>\n<\/div><\/div>

    Do you offer photography and videography services for events?<\/h4><\/i><\/div>

    Yes. Upon request, we can arrange professional photography and videography services to capture every important moment of your event.<\/p>\n<\/div><\/div>

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    Services & Amenities<\/h3>

    What complimentary services does the hotel offer?<\/h4><\/i><\/div>

    Complimentary amenities include on-site parking, high-speed Wi-Fi, lift access, luggage storage, an in-room safe, wake-up calls, taxi arrangements and bell service.<\/p>\n<\/div><\/div>

    Which services are available at an additional cost?<\/h4><\/i><\/div>

    Additional services include laundry and ironing, photocopying and printing, car hire, and electric vehicle charging.<\/p>\n<\/div><\/div>

    Is the hotel accessible for guests with disabilities?<\/h4><\/i><\/div>

    Yes. West City Hotel offers accessible facilities, including lift access, accessible guest rooms and step-free access throughout the hotel's public areas.<\/p>\n<\/div><\/div>

    Is West City Hotel pet-friendly?<\/h4><\/i><\/div>

    Yes. We warmly welcome pets and provide a pet bed together with food and water bowls to help them feel at home. A fee of \u20ac15 per pet applies for small pets, while medium and large pets are subject to a \u20ac25 per pet fee. We kindly recommend letting us know you'll be travelling with your pet when making your reservation, or contacting Reception before your arrival, so we can prepare everything for a comfortable stay.<\/p>\n<\/div><\/div>

    Does the hotel offer parking?<\/h4><\/i><\/div>

    Yes. Complimentary on-site parking is available, subject to availability. Parking for coaches and minibuses can also be arranged with advance notice.<\/p>\n<\/div><\/div>

    Do you offer family-friendly facilities?<\/h4><\/i><\/div>

    Yes. We offer children's menu options, child-friendly seating in the restaurant and spacious rooms suitable for families.<\/p>\n<\/div><\/div>

    Do you partner with a fitness centre?<\/h4><\/i><\/div>

    Yes. We partner with a nearby fitness centre, offering our guests preferential access.<\/p>\n<\/div><\/div>

    Can I send or receive parcels at the hotel?<\/h4><\/i><\/div>

    Yes. Our Reception team can receive parcels on behalf of guests and assist with arranging courier collection for forgotten belongings.<\/p>\n<\/div><\/div>

    Do you offer laundry and ironing services?<\/h4><\/i><\/div>

    Yes. Professional laundry and ironing services are available, particularly convenient for extended stays and business travelers.<\/p>\n<\/div><\/div>

    Can I check in early or check out later?<\/h4><\/i><\/div>

    Yes. Subject to availability, we offer early check-in and late check-out for added convenience. For more information about any applicable additional charges, please contact our Front Desk.<\/p>\n<\/div><\/div>

    Do you have an electric vehicle charging station?<\/h4><\/i><\/div>

    Yes. Guests can charge their electric vehicles conveniently at the hotel.<\/p>\n<\/div><\/div>

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    Payments & Reservations<\/h3>

    Which payment methods do you accept?<\/h4><\/i><\/div>

    We accept cash, major credit and debit cards (including Visa and Mastercard), as well as online payments.<\/p>\n<\/div><\/div>

    Can I book directly through your website?<\/h4><\/i><\/div>

    Yes. You can book your stay directly through our website.<\/p>\n<\/div><\/div>

    How can I make a reservation at West City Hotel?<\/h4><\/i><\/div>

    You can book your stay online or by phone. Your booking confirmation will be sent by email within 30 minutes of completing your reservation.<\/p>\n<\/div><\/div>

    Can I modify or cancel my reservation?<\/h4><\/i><\/div>

    Yes. With our Flexible Booking Guarantee, you can modify or cancel your reservation free of charge up to 24 hours before check-in. garan\u021bia flexibilit\u0103\u021bii<\/em> \u2013 po\u021bi modifica sau anula gratuit rezervarea cu p\u00e2n\u0103 la 24h \u00eenainte de check-in.<\/p>\n<\/div><\/div>

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    Location & Getting here<\/h3>

    Where is West City Hotel located?<\/h4><\/i><\/div>

    West City Hotel is located at the entrance to Cluj-Napoca from Oradea, next to VIVO! Cluj-Napoca shopping centre, with direct and easy access from the main road.<\/p>\n<\/div><\/div>

    How do I get to the hotel from the city centre or the airport?<\/h4><\/i><\/div>

    The hotel is easily accessible by car or taxi from both Cluj-Napoca city centre and Cluj International Airport. The journey takes approximately 15\u201320 minutes.<\/p>\n<\/div><\/div>

    What attractions are located near the hotel?<\/h4><\/i><\/div>

    West City Hotel is just a short walk from VIVO! Cluj-Napoca shopping centre and offers quick access to Cluj-Napoca's city centre, where you can visit some of the city's most popular attractions, including:<\/p>\n

    Union Square and St. Michael's Church
    \nCluj-Napoca Museum of Art
    \nCentral Park \"Simion B\u0103rnu\u021biu\"
    \n\"Alexandru Borza\" Botanical Garden
    \nCet\u0103\u021buia Hill
    \nCluj Arena and BTarena, homes to major concerts, sporting events and exhibitions<\/p>\n<\/div><\/div>

    <\/span><\/div><\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"Camere \u0219i apartamenteCe tipuri de camere ofer\u0103 West City Hotel?West City Hotel pune la dispozi\u021bie camere single, twin \u0219i matrimoniale, \u00een variantele Classic, Standard \u0219i Executive, precum \u0219i apartamente spa\u021bioase pentru un plus de confort. Po\u021bi alege camera potrivit\u0103 pentru tine, fie c\u0103 e\u0219ti \u00een delega\u021bie, vacan\u021b\u0103 sau \u00een familie. Este disponibil un apartament pentruRead More<\/a>","protected":false},"author":1,"featured_media":947,"parent":65,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-909","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/dev.riluri.ro\/westcity\/en\/wp-json\/wp\/v2\/pages\/909","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dev.riluri.ro\/westcity\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dev.riluri.ro\/westcity\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dev.riluri.ro\/westcity\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dev.riluri.ro\/westcity\/en\/wp-json\/wp\/v2\/comments?post=909"}],"version-history":[{"count":13,"href":"https:\/\/dev.riluri.ro\/westcity\/en\/wp-json\/wp\/v2\/pages\/909\/revisions"}],"predecessor-version":[{"id":923,"href":"https:\/\/dev.riluri.ro\/westcity\/en\/wp-json\/wp\/v2\/pages\/909\/revisions\/923"}],"up":[{"embeddable":true,"href":"https:\/\/dev.riluri.ro\/westcity\/en\/wp-json\/wp\/v2\/pages\/65"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/dev.riluri.ro\/westcity\/en\/wp-json\/wp\/v2\/media\/947"}],"wp:attachment":[{"href":"https:\/\/dev.riluri.ro\/westcity\/en\/wp-json\/wp\/v2\/media?parent=909"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}